Based on the ESHQ Policy The Management Board has defined the Following Guiding Principles:
Our declared goal and the measure of our actions are:
- We provide our internal and external customers products and services that always and unequivocally meet the agreed quality criteria.
- We offer solutions that deliver real added value and make us the preferred business partner to our customers around the world.
- We like to continuously improve our work performance in line with the ever-evolving requirements of our customers and society to guarantee to have a successful future of the entire partnership.
We are committed to continuously improving our performance in the areas of environmental protection, health and safety as well as to the principles of Responsible Care. Our Code of Conduct as well as our guidelines are fulfilling the regulatory requirements.
We continuously improve the quality of our products, our services and our processes to enhance our high standard of quality. This continual optimization in partnership with our customers and suppliers is the driver towards market leadership and outstanding results in our businesses.
This enables us contemporaneously to fulfil the requirements and our responsibilities to our employees, society, environment and stakeholders to develop us in partnership too.
The key to achieving our goals are motivated and multi-skilled teams, a customer and result oriented approach in our thoughts and actions, and a working relationship with our internal and external customers that is built on mutual trust.